Top Ten Custom Kiosk Manufacturers WorldWide

custom kiosk

Custom Kiosk Manufacturers Recommended

jobpoint kiosk

jobpoint kiosk

Custom kiosks are an art that few companies demonstrate recurring deployed excellence.  A truly custom kiosk may also be an exclusive design.  That can be a little spendy but just like TIO for banking payment kiosks, it happens.  You are not going to get a custom kiosk from China, unless you have someone make one for you here and then let China copy it.  [Feature Image is a telehealth unit from RedyRef].

The picture to the right is a “custom kiosk” that NeoProducts did for UK Postal Job Centre in 2001. Based in Australia but with a facility in the UK (I visited). Injection molding… 9,000 units.  Might be the first large-scale production kiosk?

Introduction: Custom kiosks always have unique requirements either functionally or aesthetically.  Mercedes-Benz likes stainless steel for example. It fits their brand—big budget. A good place to see custom kiosks is our Best of 2024 Awards. I love the empire state building unit and also the Santa Monica outdoor smart city.  One and only one place to get those units…

Big problem is Non-Disclosure Agreements. We did it but we can’t tell you.

One criticism I have received is “But you forgot Europe!”. (See criticism comments below and also kioskeurope.org).  I am very data-oriented and while I am indeed an Okie from Muskogee, I do pay attention to the world, especially the details. Canada and Mexico are NOT considered US (and neither is Greenland:-). Let’s do a region breakdown.

Top ten kiosk manufacturers in the world

Regional view of of our Top ten kiosk manufacturers in the world and excellent standards

Here are the companies with the “most” custom designs in the last 5 years.  Olea and KIS are equally capable but Olea/Frank always end up doing more customs (though he has a new modular line which is custom in its way). Alpine Kiosk is modular. Lego-blocks.

Custom Kiosk Manufacturers

  1. Olea Kiosks – custom kiosks and standard kiosks
  2. KIOSK Information Systems – custom kiosks
  3. Kiosk Group tablet kiosks
  4. Kiosk Innovations – kiosk design
  5. Alpine Kiosk
  6. Advanced Kiosks
  7. REDYREF – standard and custom kiosks
  8. Entropy Cabinet Solutions
  9. ImageHolders – tablet kiosks of all types
  10. Alveni – custom kiosks and software

Excellent Standard Kiosks

Notes

vision screening kiosks Solohealth

vision screening kiosks Solohealth

We also mention Frank Mayer. They focus on Point of Purchase merchandising displays as a rule but they have done some terrific custom design kiosks. See Scan and Go for Krogers circa 2018. Their biggest project was Solohealth but originally the unit was designed by KIS in 2008.

Backstory Context — I won a Best of Show at KioskCom that year with Solohealth. Ron Bowers with FMA kept hanging around and later when we/KIS had some problems, he adeptly stepped in and took the production away. We underestimated Ron and he made us pay dearly. We did all the work and they got the build. The actual design of the kiosk was handled by Neil Nguyen who happens to be CEO of Kiosk Innovations now. That unit actually has two displays. One of them is inside the kiosk, actually.  I had to steal an ELO 22 off the show floor to replace ours that failed hours before the judging.

Definitions

  • Is it really just a modified standard kiosk? Those are cheaper.
  • Have you visited the main office?
  • Have them pull their mobile out and give you a virtual tour of their plant and offices.
  • I’ve done that several times with China.
  • Where is the design and engineering done?
  • Where is manufacturing?
  • Where is the assembly, for that matter?
  • How often and how recent, or is it just a “we’ve done that before” verbal.
  • Typically, a custom unit is a smaller production run (20?)
  • Much heavier design and engineering cost factor.
  • 10X the profit factor (why sell 100 when you make more money selling 10?)
  • Are they an actual kiosk manufacturer?
  • Or do they just sell or serve as a provider of kiosks (eg Diebold, Grubbrr, etc).
  • Some “standard kiosks” are extremely customized
  • Custom kiosks usually implies NRE or non-recurring engineering. Can be over a million dollars and that is just hardware (AT&T and Verizon good examples)

Examples of Custom Kiosks

People will tell you they do custom kiosks, but what have they done? Here is a list of RECENT projects.  I did custom kiosks in 2006 but those don’t count.

  1. Olea Kiosks – US
    1. Empire State Building
    2. NASA Ticketing — wow!
    3. Universal Parks Outdoor Ticketing Kiosk
  2. KIOSK Information Systems – US, Europe and Taiwan
    1. Amazon Whole Foods Return Locker —
    2. Bcycle – Bike Rental
  3. Kiosk Group –US
    1. Braille kiosk with DOT
  4. Kiosk Innovations – US
    1. HUD One Stop
    2. Toronto One
  5. Alpine Kiosk
  6. Advanced Kiosks
  7. REDYREF – standard and custom kiosks
  8. Entropy Cabinet Solutions
  9. ImageHolders – tablet kiosks of all types
  10. Alveni – custom kiosks and software

Advertising But Not Providing

Companies like I&E and Elotouch advertise quite a bit, but, they don’t do custom kiosks.

Pictures of Kiosk Design

Here is our collection of kiosk designs — https://www.pinterest.com/kioskindustry/kiosk-designs/

Comments and Criticism

  • List that excludes rest of world beyond North American shores, few notable exclusions KT, Evoke Creative, OEM kiosks, E-kiosk are just few that pop as well known within custom kiosk fabrication.  [nice cheat on North American especially from European in the list…]
  • Kenneth Larsen thanks for speaking in behalf of so many other interesting and amazing custom manufacturers of selfservice kiosks like PARTTEAM & OEMKIOSKS® . Kudos to your comment. [I am familiar with CityLink but that was one project and done back in 2019.]

Custom Kiosk Resources

Kiosk Europe

Pyramid Pixi Kiosk – 15.6″ Touchscreen Self-Order Countertop

Pyramid Pixi A digital kiosk machine, featuring a touchscreen display labeled POLYTOUCH PIXI15.6, stands prominently in the foreground. The background offers a side view, highlighting its sleek design, with Pyramid branding and the hallmark of an NRF-compliant device in the bottom right corner.

A digital kiosk machine, featuring a touchscreen display labeled POLYTOUCH PIXI15.6, stands prominently in the foreground. The background offers a side view, highlighting its sleek design, with Pyramid branding and the hallmark of an NRF-compliant device in the bottom right corner.

As an entry-level model, the PIXI shines with an attractive price without operators and guests having to compromise on quality. We only use components from well-known manufacturers such as Epson, Newland and Storm. The 15.6″ full HD touchscreen comes from the Pyramid faytech®, precisely recognizes up to 10 simultaneous touch gestures and has a low latency time.

PIXI Basis
is equipped with the Epson EU-M30 printer and is ideal for applications in waiting management, e.g. in the hospitality and healthcare sectors. Guests or patients select their menu or book their elective appointment at the terminal, which then issues a receipt with a call number .

PIXI Business Pack
supplements the basic model with components for completing payment transactions. These include a holder for the payment module and a powerful Newland EM20-85 scanner. Thanks to integrated NFC, the scanner also reads information stored on loyalty, membership and bonus cards. This allows guests who order at the PIXI to collect points via their loyalty card or take advantage of special offers linked to a loyalty program. Operators who want to connect the terminal wirelessly to their network will be delighted with the Wi-Fi and Bluetooth modules that are also included in the Business Pack.

PIXI Premium Pack
enables extended application scenarios. On top of the hardware of the basic version and the Business Pack, there is an 8 megapixel camera with up to 30 images per second, a controllable RGB status light and a miniature loudspeaker in combination with a voice-optimized microphone. Another feature of the Premium Pack is an audio and navigation keypad for barrier-free operation. It enables people with physical disabilities to use the device on an equal footing thanks to tactile controls, audio output and easily accessible control surfaces – all in the spirit of inclusive design.

We also offer practical accessories such as a wallmount bracket and an adapter for the payment module of your choice. On request, we can supply the kiosk with a pre-installed Microsoft Windows® 11 IoT Enterprise LTSC operating system.

Further information on the PIXI can be found on the product page.

More Pyramid Pixi Kiosk Resources

 Postx: 20
KIosk News
Author: Staff Writer   Craig Keefner — With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global

Related Posts

Kiosk Europe

Sports Betting Kiosks by EasyPay

EasyPay Betting Kiosks

EasyPay betting kiosks are self-service terminals designed to facilitate sports betting and other payment services in various venues, including casinos, sports bars, clubs, and gaming halls. Developed by EasyPay Group, a leader in self-service technology since 2010, these kiosks are recognized for their advanced features, customization options, and reliability.

Key Features and Technology

  • User Experience: EasyPay betting kiosks offer a seamless, intuitive interface with HD touchscreens (19 to 43 inches, including curved monitors for premium models), making the betting process fast and user-friendly.
  • Payment Options: They support multiple payment methods, including cash, card, and contactless payments, ensuring convenience for many users.
  • Customization: Kiosks can be tailored in both hardware (monitor size, printers, bill/coin acceptors, RGB LED lighting) and software (user interface, branding with customer logos) to fit the specific needs of each operator or venue.
  • Security and Compliance: All EasyPay products are CE and ISO9001:2015 certified, meeting European quality and security standards.
  • 24/7 Operation: Designed for continuous use, these kiosks reduce queues and waiting times, allowing for instant transactions at any time.

About us

EasyPay System was set up in 2010 to meet the customers’ payment needs for various services available on the market, offering the easiest way to make payments through self-service pay-as-you-go terminals. We are proud of the success achieved by implementing the first payment terminal in Romania, in the role of agent. We assumed the status of a payment terminal manufacturer in 2012, producing the first payment terminals in Romania, while respecting the European quality standards and offering our customers a “turnkey” business with the best value for money.

Our Values

Your projects will always be treated professionally, seriously, and responsibly. Efficiency is the word that describes the EasyPay System team, as proven by the recommendations of our partners. Our customers benefit from our guaranteed support because we are interested in the quality of our products.

Why Choose Us?

We want to be leaders in meeting our customers’ needs, so we’ve expanded our range of products. And we won’t stop here! We continue to expand our product because we like to create and implement ideas.

Betting Solutions

Placing a sports betting terminal in your games room or bar offers customers a direct way to bet. Sports betting terminals offer customers the intimacy of betting and printing the ticket without the intervention of a staff member.

 

 

 Postx: 14
Sports Betting Kiosk
Author: Staff Writer   Craig Keefner — With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global

Related Posts

Kiosk Europe

ACRELEC News from Around the World

ACRELEC kiosks

ACRELEC AI Voice

Insight: The idea of upselling and greater sales without people is fine, but, as a customer, what I really want is a speedier transaction.  The concept of “Pre-processing” comes to mind. If providing my loyalty number is only good for getting pitched, then I might NOT provide my loyalty number. How many times does it take calling customer service for them to recognize your number and dispense with the usual “We are experiencing extra time blah blah”, then something about latest whizbang and then they ask you for your phone number?  Where is AI when you want it? From KioskIndustry

Maybe the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America).

We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is our awards page.  ACRELEC might be the smartest acquisition Glory ever makes.  The ACRELEC AI Voice article caught our attention. They are very adept at knowing the news pulse.

Here is summary of AI article

“AI is the New Voice at the Drive-Thru – Are You Ready?” discusses the integration of AI-powered voice assistants in fast-food drive-thru systems. Here are the key points:

  • Enhanced Order Accuracy: AI voice assistants are being implemented to take orders with near-perfect accuracy, significantly improving the customer experience.
  • Reduced Wait Times: AI technology is designed to streamline the ordering process, leading to shorter wait times for customers.
  • Modernization of Drive-Thrus: This shift toward AI is part of a broader trend to modernize drive-thru operations, making them more efficient and user-friendly.
  • Impact on Staff: The introduction of AI may also change the roles of restaurant staff, allowing them to focus on other aspects of customer service while the AI handles order taking.
  • Consumer Readiness: The article raises questions about how ready consumers are to embrace this technology and the potential implications for the fast-food industry.

This development reflects a significant shift in how fast-food chains leverage technology to enhance service and efficiency.

ACRELEC AI Voice

In a recent article for The AI Journal, ACRELEC US CEO Thibaud Denolle dives into how AI-powered voice ordering is transforming the quick-service restaurant (QSR) industry. From improving order accuracy to enhancing customer interactions, AI-driven drive-thrus are no longer the future—they’re happening now. 🚀

With labor shortages and evolving customer expectations, restaurants need technology that delivers both speed and consistency. AI voice ordering is not just an upgrade—it’s a game-changer.

Read the full article here: 🔗 https://lnkd.in/gGWAGx-E

How do you see AI shaping the future of drive-thru experiences? Let’s discuss in the comments! ⬇️

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ACRELEC Spain

¡Comienza el segundo día de HIP2025! 🚀

ACRELEC Spain - The exhibition booth, adorned with a purple carpet, showcases digital kiosks and screens featuring technology products. Brand logos like AURES Group, EuroCIS, and ACRELEC are prominently displayed, alongside interactive displays highlighting AI Voice Ordering and a brochure stand.

The exhibition booth, adorned with a purple carpet, showcases digital kiosks and screens featuring technology products. Brand logos like AURES Group, EuroCIS, and ACRELEC are prominently displayed, alongside interactive displays highlighting AI Voice Ordering and a brochure stand.

¡Acercaos a nuestro stand en el pabellón 4, F664 y os mostraremos todos los equipos que hemos traído a la feria!
Agradecemos a todos los que os habéis pasado a visitarnos, para compartir ideas y poder enseñaros las distintas soluciones de ACRELEC y GLORY!. Si aún no lo has hecho, ¡te esperamos en nuestro stand!

📍 4F664 IFEMA
📅 10-12 Marzo

LinkedIn

ACRELEC United Kingdom

Two ACRELEC self-service kiosks sit against a colorful brick wall. The left kiosk features a digital menu, while the right screen presents drink options with Whats your flavor?—highlighting cocktails and kids drinks—enhanced by AI Voice Ordering for a seamless experience.

Two ACRELEC self-service kiosks sit against a colorful brick wall. The left kiosk features a digital menu, while the right screen presents drink options with Whats your flavor?—highlighting cocktails and kids drinks—enhanced by AI Voice Ordering for a seamless experience.

The SSP Unit in The Mezz at Terminal 2, Dublin Airport features ACRELEC cutting-edge technology, bringing a revolutionary dining experience to travellers. ✈️

🍽️ Four Kitchens in One: ACRELEC‘s custom software brings a unique concept to airport dining, allowing customers to explore and order from four diverse menus, all from a single kiosk. Whatever your pre-flight craving, we’ve made it simple and got you covered!

💡 A Seamless Ordering Experience: With ACRELEC‘s K27 Kiosks, customers can view all menus and place orders effortlessly. The integrated cash recycler from GLORY ensures a smooth and secure transaction every time.

🔧 State-of-the-Art Hardware and Software: The combination of ACRELEC‘s advanced software and robust K27 Kiosks guarantees a reliable and efficient service, enhancing the customers overall dining experience.

Join us at The Mezz and experience the ease and future of airport dining!🍴

Learn more 👉 🔗 https://bit.ly/3Cfac3Y

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More ACRELEC Kiosk Posts

ABOUT ACRELEC

ACRELEC is recognized as a world leader in the kiosk industry, particularly in the self-ordering kiosk market. Here are some key points that support this status:

  1. Market Share and Leadership: ACRELEC holds a significant share of the global self-ordering kiosk market, with a reported 16% of global hardware shipments. This positions them as a leading supplier to major quick-service restaurant (QSR) chains like McDonald’s, Burger King, and KFC14.

  2. Global Presence and Partnerships: ACRELEC collaborates with prominent brands across various sectors, including SSP in airports, enhancing customer experiences through tailored self-service solutions6. Their technology is used in multiple countries, further solidifying their global influence7.

  3. Innovative Solutions: ACRELEC offers a range of cutting-edge digital solutions, including self-service kiosks, drive-thru systems, and self-checkout products. These solutions are designed to boost efficiency and customer satisfaction, making them a preferred choice for many leading brands57.

  4. Parent Company and Financial Backing: ACRELEC is owned by Glory, a global leader in cash technology solutions, which provides strong financial backing and expertise in cash handling technology35. This partnership enhances ACRELEC’s capabilities in developing kiosks that accept various payment methods, including cash and credit3.

Taco Bell AI Drive Thru News

Taco Bell has frequently discussed its use of AI in drive-thru operations, particularly in recent months. Here are some key instances where Taco Bell has highlighted its AI drive-thru technology:

  1. Expansion Announcement: In July 2024, Yum! Brands announced plans to expand AI voice technology to hundreds of Taco Bell drive-thrus across the U.S. by the end of the year. This was a significant step after successful trials in over 100 locations across 13 states135.

  2. Benefits and Testing: Taco Bell emphasized that AI helps streamline operations, improve order accuracy, reduce wait times, and enhance customer experience. The technology was developed over two years of testing and refinement235.

  3. Employee and Customer Experience: The company highlighted that AI eases team members’ workloads, allowing them to focus on hospitality. It also enables new ways to engage with customers237.

  4. Global Ambitions: Taco Bell aims to implement AI globally, with ongoing tests in KFC locations in Australia57.

  5. Recent Updates: As of November 2024, Taco Bell’s AI drive-thru was operational in 300 U.S. locations, processing over 2 million orders since its pilot began6.

Taco Bell’s leadership has consistently emphasized the role of AI in enhancing both employee and customer experiences, positioning it as a core part of their innovation strategy

Website Editor

Europe – Are You Behind or Ahead in Self-Service?

KFC Italy kiosks

Self Service in Europe – Poland, Italy & Spain

Introduction

Europe self-service is something to watch! Pretty easy to watch the big companies like McDonald’s, Yum Foods, Inspire and others.   And we think US companies at that point.  Worth noting KFC has over 30,000 restaurants worldwide. Less than 4000 in the US. Everybody likes chicken apparently 🙂  From Digital-Signage.blog

Our tagline — Europe – Are they Behind or Ahead in Self-Service? The US seems to be falling behind Europe and China for that matter. All the cool stuff is there. I know there is residual US pride at play but best to get over it and get with it. Competition is good!

Insight

Europe has consistently led in technology and design. We examine primary design and technology advances in Europe.  Today, we look at m4b in Poland and also Acrelec in Italy. Europe has also embraced “counterless”. Instead of counters with 4 or 5 kiosks, they tend to do no counters and 15-20 kiosks. Looking for examples of COB displays being used in drive-thru outdoor. Europe leads the way there as well. European providers also utilize Chinese manufacturing much more than “Made in USA” stuff. Acrelec, for example, has facilities in China.

Europe has always led in technology and design. We examine major design and technology advances in Europe.

  • Actual AI drive-thru technology that works and isn’t just “talked about” for stock price.
  • Innovative outdoor designs
  • Counterless – Employee Free Zones
  • Next generation menu boards
  • SCO Self Checkout

Part I – Poland

Pictures from Poland

We’ll start with pictures from Poland.  We are not going to show a few things which provide distinct competitive advantage. These are from mb4.pl

Videos from Poland

AI Voice Ordering
Putting Together a KFC

Resources & Brochures from Poland

ITALY and KFC

ACRELEC and Spain



Related Posts

Website Editor

Companies

European companies

Recommended Europe Companies

Here is our list of recommended companies in Europe. Set up a meeting, have a coffee and visit.

Favorites and Marketing Partners

It is best to shop around for mini-PCs (here is the Intel link), but you will always need software. For media player software, we recommend Provisio. It is worth noting that my personal Linux stations are both NUCs from System76. (highest recommendation)

Solution Partners

Intel Computing

Media Player Software

Other Companies in Europe

  • M4B in Poland —  m4b.pl
  • Fujitsu SCO Self Checkout Europe — https://www.fujitsu.com/global/solutions/industry/retail/self-checkout/
  • Evoke Kiosks Creative in UK
  • Prestop in Netherlands
  • Lazenby Group UK
  • General Touch UK
  • CountR in Germany
  • Acante in UK
  • POWER in CZ
  • 10 Squared in UK
  • Metric in UK (Parking)
  • Sensis (disbanded)
  • Cammax in UK
  • All Right Now in UK
  • Elephant Kiosks (disbanded)
  • NovaGroup (for sale now)
Website Editor

About Kiosk Europe

kiosks europe

Who Is Kiosk Europe?

It is a project of Craig Keefner.  The KMA kiosk association has always had international members (see kioskasia.org for example) but in last 12 months the companies in Europe have multiplied to the point where a separate index is warranted.  This is not a pay to play news site.  Our overall mission has always been to inform and educate, regardless of advertising dollars.  Money distorts.  Having said that we do welcome supporters in financial sense.

Intel and Sitekiosk are major marketing partners for example. They assist in production and dissemination. Kudos to them. And even creates visibility for their competitors but as we always say “Competition is a good thing!”.

About Your Editor

Craig Allen Keefner is a prominent figure in the kiosk and self-service technology industry with over 40 years of experience. He is known for his extensive knowledge and contributions to the field, earning him the nickname “Mr. Kiosk”.

Career Highlights

  • Initially worked in Oil & Gas industry as a doodlebugger. Graduated to Western Research and programming+field service support worldwide
  • Kiosk Industry Group: Keefner currently manages the Kiosk Industry Group and assists with the Kiosk Manufacturer Association.
  • Started as moderator for Usenet compinfosystems.kiosk group in 1995 while working for Gift Certificate Center in MN
  • At GCC our main projects were Target Bridal Registry and Hallmark
  • Kiosks.org: He founded Kiosks.org in 1999
  • Kiosk Information Systems: Worked there for 11 years, managing internet resources and serving in various sales roles
  • Worked several years for Frank at Olea Kiosks.
  • Roles included: Sales, sales support, purchasing, programming, IT manager, supply chain management, software installation, hardware debugging
  • Executive Director: Served as the first Executive Director of the Kiosks.org Association
  • In 2003 Keefner “sold out” to Kentucky company, became principal and helped start major kiosk news site.

Expertise

Keefner has focused on transactional systems for self-service in various sectors, including:

  • QSR (Quick Service Restaurants)
  • Fast Casual dining
  • Healthcare
  • Telemedicine
  • Bill payment systems
  • EV Charging
  • Smart City technologies
  • Thin Clients
  • Automated Retail

Notable Projects

Throughout his career, Keefner has been involved in major projects for companies such as:

  • Verizon
  • Army Gaming Centers
  • Target Store Bridal Registry
  • Correctional VisitationAT&T
  • Safemark Best Lockers
  • See https://industrygroup.org for full list of verticals

Current Role

As of 2025, Craig Allen Keefner continues to be active in the industry, managing the Kiosk Industry Group and contributing to the growth and innovation of self-service technology34. He also writes for AVIXA, covering topics related to self-service technology trends4.

Craig Allen Keefner’s extensive experience and ongoing involvement in the kiosk and self-service industry make him a respected figure and valuable resource in the field

"Bayhill Bunch" first kiosk association meeting

“Bayhill Bunch” first kiosk association meeting 2003

Website Editor

Europe Kiosk, Digital Signage News

europe kiosk digital signage self-service news

Europe Self Service, Kiosk and Digital Signage News

Solution Partners

Solution Partner Intel

Solution Partner Media Player Software

Website Editor

Contact

Contact Kiosk Europe

Easiest is sending email to [email protected] — You can send msg via LinkedIn if you like.  I generally DON’T connect with people who have some need to connect, but no real purpose.

Texting works too but I am likely to forget it — 720-324-1837

Kiosk Europe